What should have been a simple order of a shower tray with standard delivery, turned out to be a waste of time. I placed the order on a Sunday and then awaited delivery instructions from the courier company as per the conformation email. After 5 days I called to ask when the delivery would be arranged and told to wait for a response from the courier company (no reply). Next day (9am) I called to ask for some information on delivery, as I am now holding up the installation of the bathroom fitters. I was told they would call me back, which never happened. Next day I called to be told the item was delayed for another week. After speaking to the drip on the end of the phone, who was no help and had no idea on what a situation I am now in, holding up bathroom fitters, delaying tilers and other trades. I told him to cancel the order. In short save yourself the time and effort spend the extra money on using a better online bathroom supplier.