Have placed 2 orders with them, first one went off as planned, no issues. The second one - called up and paid on a Thursday, paid for fast delivery - Monday comes and goes, call on Tuesday. Guy on the phone "Your order was placed on hold because the sales lady took the wrong amount." Me: "so when were you going to tell me?" Him "well, she was going to..." back and forth a little... Me: "please just let me pay the difference so I can get the order" - I pay and tell him hurry up with the delivery, it should have been here yesterday. Him: "we can get it to you 1-3 business days for £...." They might be cheap, but they aren't reliable and they won't do anything to make up for their own errors. Wish I'd read this forum before I decided to use them.