AVOID AT ALL COSTS They sell damaged goods and then refuse to refund you. They sent us a cracked shower tray and despite sending them all the photographic evidence they asked for, they still refused to refund us. The shower tray was delivered on a Thursday and it was reported to them (in a reasonable amount of time) as damaged when the packing was removed on the following Monday. The crack wasn't visible until the packaging was removed. Their reason for not refunding us was that we didn't tell them about the damage within a reasonable time. It was delivered on a Thursday and they were informed the following Monday morning. Is that not a within a reasonable time?? They are untrustworthy and should not be allowed to operate this way. I will be taking this complaint to the highest level and will not rest until my money is refunded.