Do not order from this company. All you get are lies! I'm still waiting for my delivery. I was told it would arrived middle to end of last week. Then I was promised it would arrived between 0830 and 0930 this morning. When it had not arrived by 10am I phoned and was given a cock and bull story that the driver was held up because of an incident on the M25. I live in Devon, what is the driver doing on the M25. Then another phone call and guess what ......its not even out for delivery. I asked to speak to someone more senior but was told "Mr Lawrence" would not speak to me (what an arrogant way to treat a customer) I would have to write to him (he will get a copy of this). The girl on the phone said she would send the elusive Mr Lawrence an e-mail and cc me, this has not happened. I was told I could have the phone number for the courier and speak to them direct. NO, my contract is with Aqua Bliss not the courier. It is the responsibility of Aqua Bliss to fulfil their commitment to me, the customer. Apparently the item left Aqua Bliss on the 29th November, today is 10th December, Where has the item been, what state will it be in by the time it get here (if it gets here). They take your money then don't want to know. Pass all responsibility to the customer and blame everyone else. I know why its not arrived. They use the cheapest courier and that courier only delivers to certain areas on certain days. They are now saying Wednesday, so clearly the couriers delivery area for Devon is Wednesday. Well Wednesday is not convenient for me. I'm now going to try to contact Mr Lawrence. I'll update this review and let you know how i get on.
6 years ago
Aquabliss LTD has a
2.1
average rating
from
356
reviews
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