If I could give 0 stars I would. Absolutely shocking company. Should be shut down. From lots of other peoples reviews not just mine it seems there customer service is absolutely shocking! I ordered a shower tray from them and paid £29.95 delivery which was supposed to arrive within 3-7 days it actually took 20 days to arrive so it arrived just before Christmas. After Christmas my plumber came to fit the tray and noticed a hairline crack down the centre of the tray which couldn’t of been down to myself as it was just sat in the house and nobody was there or touched it until the plumber. I contacted them to tell them about the crack and they instantly blamed me and told me il get nothing back. They then emailed me to say they could give me a new shower tray for a discounted price of £89. I only paid £89.45 for it in the first place. So they took 45p off! Completely took the mick! The way the management team responded was very unprofessional and there replies were just rude. Shocking company. Avoid at all costs ! Complete waste of time and money!!