AVOID THIS COMPANY AT ALL COSTS!!! We placed an order for a toilet on 31st January and it was one of the biggest mistakes I have ever made. After purchasing a high rise toilet we were told that the courier would contact us for delivery. Two weeks went past and no contact.... this resulted in several emails from myself and eventually we received the order but..... half of it was missing. This subsequently resulted in a 9 week wait, the rest of the delivery arriving in pieces and many more emails from myself to the company. I truly have NEVER received such incompetent and poor service in my life. I submitted an official complaint 2 weeks ago and STILL NO RESPONSE! Honestly DO NOT BOTHER unless you are willing to chase them for things daily and then get ignored when there is a problem. This whole scenario has caused us so much stress and held our bathroom completion up by over a month, absolute JOKE of a company.