Absolutely horrendous service. Ordered a bathroom unit and paid next day delivery. Never arrived. Called most days and kept getting told it would be delivered next day and the next... then told it had been damaged and awaiting new ones to come in. Then told would not be stocked untill july.. meanwhile my customers is waiting without fully functioning bathroom. Emailed the company director on the 3th june. No response as of yet. cancelled our order as we managed to get another unit from homebase... said they would fast track the payment on 12th june.. no money returned. Chased on the 17th and got an email saying it was being processed... take 3-5days. Today been told 14days by another incompetent customer service advisor... then they give me a link which says 30days... absolute shambles this company and needs to be shut down from ripping more people off. I've reported to trading standards and suggest everyone else does the same. Avoid this company.. they feed you nothing but lies and try and steal your money!