The website has a section for leaving a product review which is great. However... Reviews are curated before being displayed. I had left feedback on a purchase which I had made which failed to perform as expected. The review was never displayed, but to their credit, Aqua Gardening did follow up on the review. Where this process has clearly fallen down is that during the discussion, it was clearly identified that the product description failed to contain critical information on the pump size required for this product. 3 months on and the review has not been posted and the product page has not been updated to avoid other customers purchasing a product which is not fit for purpose. It is hard to trust a company which curates the product reviews and then does not act to resolve known information issues when they are identified. The process of handling this issue was also very poorly executed from a communication perspective and not inspiring of further engagement which is genuinely disappointing given the previously well executed purchases and deliveries I've had from here.