If I could leave zero stars I would. This company have had the audacity to take the money for the bed we ordered out of our bank and not bothered to deliver it. I have had to take an extra day off work this week to be home between the very vague hours of 8-6 waiting for this order. And convieniently enough for this company they are in contactable after 6 o'clock. My boyfriend used the chat system on their website and was assured that our order would be here today, and yet still not delivery. When they do actually bother to pick up some customer service skills and pick up their emails I will be cancelling my order and be asking for a refund. That way I can deal with a company that are actually capable.