Delivery driver cheeky - 3 hour time slot, turns into an all day slot - called the number that I was sent via text this morning to tell me of the 3 hour time slot - the poor woman sounded harassed and I felt very sorry for her. She explained that she had been trying to get a hold of the driver/s for ages and they weren't answering, but that I was the 6th person to have called to complain about late delivery. When they eventually turned up, the blonde one (the other had dark hair and glasses) called me "dear" to which I asked him not to....they brought the mattress in, put it in the hall at my request and he called me "dear" again. Again I said "please don't call me that"....his reply....? "OK dear" Cheeky, rude, belligerent - call it whatever you want - but Archers need to get a grip of their delivery staff and have a serious word. I wrote on the delivery note the time (later than we expected) at which they delivered....and upon leaving he (the blonde one) AGAIN said "thanks dear - catch ye" No....no...you won't "catch me". I'm not old by any means - and I won't stand to be spoken to like that when I have clearly and succinctly asked you to refrain from speaking to me like that. Especially not in my own home. I'm making the complaint a formal one by whichever other means I can. Just not good enough. I did call back the lady and let her know we had just had our delivery and how I wouldn't have those drivers on my home again. An awful service. I pity the good staff that work for Archers as they must take the hit for all the rubbish ones!!!!