We stayed in an Osprey lodge during Christmas 2015. It was quite simply the best holiday we have ever had - period. No exceptions. Any the staff we encountered were just as polite and helpful as the last. Can't mention all of them, but no member of the team ever once walked past us without either asking if we were OK or just saying hello. Place kept well. Lots of good entertainment and activities for the whole family to do... even on Christmas day! All this and not even 2 hours from our front door. Would love to return again, just as soon as circumstances allow!