AVOID AVOID AVOID AVOID AVOID AVOID. 4 months and still no working bed. Zero customer service you can only get through to them by contacting a zendesk email. There is no working telephone number to call probably due to the amount of complaints they recive. They do not have the common courtesy to respond in person by email if they bother to at all. The only good review seem to be by social influences/brand ambassadors. I have asked for a full refund and at this point they have stopped communicating and gone silent. Although if your LinkedIn their telephone number is displayed there its 01254 920830 although whoever answers the phone denys its them of course. Please please please do not purchase you will regret if you have an issue.