Doesn't even deserve 1 star!
I bought a renault megane 3 years ago, it ran great the first year, a bit funny the second year (radio would switch itself on and off, lights would switch themselves on, battery was always dead because the lights and radio would switch on and run all night when I was in bed - caught on cctv in my driveway). Arnold clark denied there was anything wrong with the electrics even after seeing the footage.
Year 3, developed a major electrical fault. Charged me £1850 to fix it. I probably should have refused and bought a new car but I'm attached to this one for sentimental reasons. So I paid it only on the grounds that this would solve the problem and I would never have to take it back again. They guaranteed this would be the case.
After getting it back the radio and lights continued to do their own thing (which arnold clark promised me would settle in time) and now six months after paying out all of that money, the car is dead again and I have been told they wont even look at it unless I pay another £180. This means that including the cost of the car, I would have wound up spending £7,230 to a company who have provided me with nothing but faulty goods and misinformation for three straight years.
I have complained several times and have not yet received a response. Horrible customer service and I will be advising everyone I meet to avoid this company like the plague.
4 years ago
Arnold Clark has a
1.9
average rating
from
646
reviews
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