Attended at the Bathgate branch in relation to selling my car with with the promise of a 6 day fix on that price. Two days later I returned to finalise the sale and the salesman, namely Ryan attempted to knock a further £100 off. On highlighting this to Ryan he stated that he had informed me of this and proceeded to be arrogant and argumentative. On requesting to speak with a manager, his reply was “I wasn’t there” but supported Ryan in any case arguing that I only had a part service history which was not the case. On asking why they didn’t take this into account on the day I handed the documents over, they failed to provide a reasonable explanation for this. It was evident then that the manager was prepared to support Ryan despite his incompetence, Consequently I informed them I would not be continuing with the sale and left the premises. Absolutely abhorrent customer service, Will never step foot in this establishment again...🤡🤡