Will never do business with this company again. Bought a 1 year old car from Arnald Clark in August 2020. Cars had a couple faults in one go (January 2021) that have stopped the car from starting. Arnald Clark receptionist advised us to take the car back to them (weekend so service team were off). Monday morning we’re told the car is under manufacturer warranty and needs to be moved, which we got charged for. Said receptionist sent an email to the Sales Manager blatantly lying stating “In no way did I tell them to bring the car here, customer refused to listen and car has been brought to us”. Manager listened to the phone call and can confirm the receptionist DID in fact tell us to send the car to Arnald Clark BUT here’s the kicker! Still refuses to pay for THEIR MISS INFORMATION as the receptionist didn’t know any better...that’s lack of training and NOT the customers fault! We’re now out £150 for a problem that Arnald Clark CAUSED!