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Anonymous
I bought a car a week ago from this dealer, we drove for 3hrs to collect the car, we took the car for a very short test drive due to the covid situation, a warning light appeared on the dash regarding the alarm system. The salesman took it to their service dept, but the didn’t have the parts to fix it . So after many complaints and discussions with the sale manager, it was agrees the car would go to a not so local volvo dealer (120 mile round trip) and they would pay the bill direct. No surprise that no one was available to make the bank transfer when my car was fixed, so I had to pay the invoice myself. The salesman was very rude when I explained why I was not happy, he was only interested that I sort the issue with him and not go to his manager. The whole ordeal was very stressful and I was very disappointed with what I would loosely call the service I received. DO YOURSELF A FAVOUR AND AVOID THIS DEALER.
4 years ago
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Arnold Clark has a 1.9 average rating from 646 reviews

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