I visited your Branch on Sunday looking to purchase a 2021 plate cash buyer to be horrified by the poor customer experience that awaited me. Myself and my partner entered the showroom to find 4 staff members. 1 x staff was indeed busy with another customer however the other 3 x were idle. 1 x inparticular sitting at his sales desk on his mobile phone. 3 x of them occasionally looking up and had spotted us both standing. As a Manager myself this is not how I'd treat my customers so we just left. Whoever the Manager is of Arnold Clark Renault Stirling branch, I urge you to train your staff again. As I said this was on Sunday 9th May.