MOT and service Rip off company. Arnold Clark told me I need a washer bottle cap so I bought one. Never got it so I bought another and never got that one. Tried to charge me £1996 for a new CAT on a citroen c1 (a whole new exhaust with all fittings is £420). Then they wanted £1024 for a new clutch as mine was 'worn' however this didn't end on the advisory. When I said I didn't want the work doing they put my airfreasher as an advisory saying it was s an 'obstacle to drivers veiw' its tiny. They then kept mixing me up with another customer and didn't know which car was mine when they were meant to show me where my car way. At the same MOT and service I was told my brake fluid needed changing and on the phone it would be £59 when I get to the dealer ship they say that'll be £68.99 I complained and paid only £59. I feel sorry for poeple they manage to catch out with any of this.