AVOID if your looking for a new car then don't come to arnold clark. They will be friendly and do anything to sell you the car but after that your on your own. Aftersales / customer service is next to none existant. My car went in for a warrenty repair. They gave it back because they didn't have the part. So we booked it in for a couple of weeks later. I went to drop it off only to be told when I got there the part hasn't come in. Booked in again for a couple of weeks later for a week. That came and went with no updates on the repair. Only to get a call off a rental company arranging a car for me. I had no idea what was going on. So I rang arnold clark to be told the wrong part was sent and the one we need is on back order with no date as to when it will be here. I asked for my car back and they refused saying it will take too long to put back together. So we will have to wait. It was only an air con problem so no reason I couldn't have my car back. After more chasing they said the part should be in next week. Well guess what, that came and went with no phone calls to let us know if its even come in. I tried calling 4 times only to be told the service manger is busy, finally got throught at the 5th attempt to be told he's trying to sort something out and will call tomorrow morning with detail guess what no call again.So now I'm stuck paying a monthly fee on a car I haven't got and don't know when I will have back because they refuse to put it back together due to the man hours. The complaints department is just as useless and you just get told its out of there hands. I wouldn't dream of treating customers like this but like I say once they have your money they simply don't care. avoid avoid avoid