told car we were buying was ready on the monday. Arranged to pick it up on the Friday (Changed insurance to new car), only to be called 30 minutes before to say it was in another part of the country, nowhere near us (changed insurance back to existing car). one of the cars we were trading in MOT ran out day after we were supposed to receive car, and had to spend a day trying to sort that out. then made appointment to pick up car, (changed insurance again) left sitting with nobody seeing us for 30 minutes- when eventually got to see car only to find someone had done a very bad repair on some paintwork with paint that didnt match and looked like it had been done by a 5 year old. said i wasn't accepting the car, and they were rude and dismissive. walked out. dont bother