Arnold Clark Bishopbriggs hang your head in shame. Sold my daughter a used car 3 years ago without doing Due diligence on it or failing to tell us it was an import. Tried to trade it into another retailer and they could not find the car on the HPI system or whatever they call it. Car has 2 registration dates on the V5 and saying car is a 1499cc. The order pack we got from AC has the car against the 2nd registration date and that its a 1.4 engine size. Called the Sales Manager (nice enough fella) said he would get back to me when i presented the facts. He did call me back and said yeah looks like they never done the checks on the original trade in then sold onto us. He then took it to the General Manager who then put it further up the tree, and he said he would get back to me. After 1 week, nothing so i called again to be told he is a 2 week holiday, i said right put me onto his deputy, (not a nice fella - infact very cheeky) eventually after 3 days trying to get him, he called me back, i had to explain everything again. He then called me back and said there is no issue!!! (blood starting to boil) I said well i have 2 docs - a V5 which tells me 1 thing and an order pack from you which tells me something else (for which we have been insuring the car wrong for 3 years), aye you should just ignore the order pack and go with what is on the V5! there is no issue "what do you want us to do about it" was the reply (rage now starting) am like we cant trade it in as a dealer apart from AC does not know if the car is a 15 plate / 65 plate 1.4 or 1.5 as the docs are telling me. he said well the dealer you took it to obviously does not know how to run a check on the car. Time now to write to complaints dept and get onto Ombudsman. Never ever deal with AC again 🤬