Me and my partner brought a car from Arnold Clark Westbrom, back in 2020 and made sure we had two years warranty- it’s lucky we did! Only a few months after having the car we have to send it back to Arnold Clark due to electrical faults. Unfortunately the car broke down again last week but now the car is completely underivable. Since the car has been back with Arnold Clark they have been nothing but unhelpful. The service manager Ian Higgins told us the car wouldn’t be looked at for atleast a week because of staff shortage and they couldn’t help us with a courtesy car because they don’t have any. To which I cried, I explained I would be unable to work, I would have loss of earning, I wouldn’t able to drive our 18month daughter around and I’m pregnant, which his response was ‘that’s not his problem’. Surly they could help considering they won’t even able to look at the car for another week? Still now I haven’t had an update and the car has been with themselves since Saturday 2nd and every time we phone they can’t tell us anything new or give us a time scale. I’ve never felt so stressed and overwhelmed, I’m so disappointed. We chose Arnold Clark because they are a popular brand and we were assured we would be looked after- clearly not. I advise anyone to stay clear- they’ve taken away what’s suppose to be a happy time of my life enjoying a pregnancy and fuelled it will stress and frustration instead.