Arnold Clark failed to notify me when my MOT due. The due date is not mentioned on any documentation. I only became aware it had expired when I went to renew my RFL despite my servicing and repair contract stating you will contact when my MOT or service are due. There has been no communication from Arnold Clark since I purchased my car and service agreement in September 2021. I had assumed, wrongly, that my car's MOT was valid from the date of the service contract. Customer Services told me it was up to me to keep track of MOT renewal date as they no longer sent reminders, yet I have no documentation to alert me to the fact this was not due in September. Absurdly, my contract states when my previous car's MOT expired. It would make sense to include this important information on your new vehicle purchase too. This is not Customer Services of the highest level. I don't do a lot of driving but am appalled to learn I've been driving illegally for several months. Had I not prepaid my servicing and MOT I would have taken my vehicle elsewhere.