AVOID AT ALL COSTS! I bought my first car from this branch nearly a year ago now, from start to finish its been awful. When I first collected the car, the tools were missing out of the boot for me to change the tyre, I had to prove with the video they sent me that I was sold the car with these tools included and it took many months for them to come up with the replacement, at one point I called the branch every day that week even spoke with the manager who promised he would call me back and wouldnt forget and then didnt call me back and when I phoned him he told me he lost the bit if paper with my name and number on. I also had to wait for a second key to be sorted for the car, I have since had to have all my break asjusted as they were unsafe and had brake fluid leaking, i also notice my aircon didnt work, i spoke to them and took the car to the garage in liverpoolwere they only regassed it, the gas ran out quickly so I took it to a local garage and was told there was a small leak caused by the pipe being loose and rubbing causing a hole and I was advised that this had been a problem long before I had the car since ive had it under a year so when I went back to Arnold Clark they denied any responsibility as i didnt go back to them quick enough after they didnt repair it the first time!! NEVER AGAIN, THEU TAKE YOUR MONEY AND RUN, CON ARTISTS WITH A BIG BRAND NAME, BUNCH OF LIARS