My wife purchased a Ford Ka from Arnold Clark just over a year ago. She took and paid for the extended warranty/after care package. Just over a week ago the car was having problems namely the gears would not mesh, changing gear was not possible. The car was not able to be used. Using the after care service what we regarded as an extended warranty and insurance against mechanical failures with the car Arnold Clark at Seafield was called. After a fairly negative call we contacted after care which we understand to be part of Arnold Clark. An AA man visited our house and checked the car confirming the problems and offering some ideas regarding this serious defect. He towed the car to Arnold Clark in Seafield and I understand passed on his diagnosis to this centre of mechanical knowledge. Since then there has not been much progress regarding the obligations for the extended warranty/after care package. We had a call demanding we agree to pay for the investigation if aftercare refuse to pay. A further call after a week to demand we agree to pay 225 Pounds if the gear box is removed. We still do not know what is happening and do not have the car which is a severe inconvenience. With this negativity regarding the warranty/after care package we now regret taking on the warranty/after care package and in fact buying the car from Arnold Clark all together. Please be aware of this poor service regarding your warranty/after care package which you pay for. I suggest looking somewhere else for your next car.