Where do I start? After getting my car from seafield Edinburgh, along with 3 year service and MOT it has been one thing after another. First the timing belt went, the car was stil under warranty fortunately, I took it to my nearest garage. They got the part needed and Arnold Clark advised they would pay as it was under warranty. It took weeks to get fixed, the wrong part came etc. I'm a community nurse, Arnold Clark wouldn't give me a courtesy car, even though they are a massive company, even after explaining I'm a NHS nurse, working through the pandemic, the small independent back street garage did though, thank fully. The second MOT and service with Arnold Clark, it failed on the petrol cap not working properly, it was sold to me like that, we never gave it much thought initially, it had past the first-year MOT, so £120 for that part, few wks later the engine light came on, took it to the nearest garage, the garage asked when it was last serviced as there was hardly any oil in the car? It was a matter of a few weeks that I had been at Arnold Clark to get it serviced and MOTed for the second year. Took it back to Arnold clark they couldn't find a fault, or any oil leak. Today went for my last service and MOT to be told my service plan had expired, they then told me I had used my 3 years MOT and service, then after much debate they relented and said it was a clerical error. Then after waiting 4 hours and 20 minutes to be told my car had failed it's MOT and they can't fix it today, I was now in tears explaining I need my car as I'm a nurse. I've already had to take the day off, To be told, sorry there are no courtesy cars. I asked for the car back , I would take it elsewhere. My car is booked at an independent garage, first thing they said "why would you ever go to Arnold Clark? ", My thoughts exactly. Never, ever again. Never get a car from Arnold Clark, their customer service is dire!!!