I bought a Suzuki Swift for my wife and son from Arnold Clark in Chesterfield last year and got 2 years free servicing and MOT's. Car is excellent and have no issues with this. Issue I have is I took the car to Arnold Clark Ford in Shiremoor for the service and MOT on the 21/04/23 and it failed the MOT on a few points, however let me give a background to the weeks leading up to the MOT. 04/04/23 passenger side suspension replaced by Audi Silverlink - when it was replaced I asked the technician to check both sides to see if both needed doing - I was told driver's side was perfect. 14/04/23 car had a product recall at Suzuki Silverlink - this had been booked in for a while, I asked them to do a full check on the car as it had an MOT the following week and I wanted any work completed before it went for an MOT if it did need doing. Car was perfect apart from slightly rusted brake pipes that would need replace within 12months. 21/04/23 - car went to Arnold Clark for the MOT in which I got a call to say the car had failed on suspension and brakes and numerous advisories which they recommended should be changed, tyres, etc. I knew this was rubbish as I had all of them checked out the week before but Arnold Clark wanted £740 to put it right!!!! I was told the suspension on the drivers side was detached and it was dangerous and they wanted £398 to replace. Just so happens that my son who is a trained Audi technician came straight to my house to check it and the suspension was absolutely fine!!! They did not even pick up on the brake pipes even though they said Suzuki did not do a full check - Suzuki did confirm they did carry out an in depth check as they would have wanted to do the work. I told Arnold Clark not to do the MOT as they I knew what they were saying was incorrect and they were trying to rip people off. 26/04/04 went to Audi for the MOT and it passed without one advisory. I even handed in the list of jobs that Arnold Clark said needed doing and I was told they checked in detail and there was not one issue with what they said needed replacing. I offered to take the car back for them to have a look at which I did but they wanted me to leave it with them as I could not go in the garage and there was no way was I trusting this garage with the car. If anyone is taking their car here please beware of what they are trying to do - I was only aware of all of the points as it had all been checked in the weeks prior to it going here. Alot of people may have just told them to carry out the work as people work on trust but these guys can not be trusted. My view is they were just trying to take advantage and rip me off and the way this was handled with the service manager left a lot to be desired as she was not interested in what had been carried out prior.