I want to share our horrendous experience to help others avoid our mistake. We got an 5 year old car from Arnold Clark Seafield, Edinburgh a year and a half ago. In that time it’s been driven less than 2 months. After the first month it went into limp mode. A car garage told us it should never have been sold to us so we went to Santander our loan company to reject the car. They told us they needed to give Arnold Clark a chance to fix it. It sat in Arnold Clark’s garage for over 2 months before they attempted to fix it and less than 2 months later it went into limp mode again. We spoke to Santander and arnold clark attempted to fix it again. We told Santander we wanted the car rejected but they told us Arnold Clark had stated it was an different problem so they would be unable to reject it and because Arnold Clark had it at the garage so long we were not out with our warranty and could no longer deal with our case leaving us with an car that won’t work and no protection. The car broke down another 2 x times and each time Arnold Clark gave a different excuse. We have been to the ombudsman but because we didn’t take our warranty we had no protection leaving us completely screwed and stuck with an car that should never have been sold in the first place and is clearly not nor has ever been road worthy,
1 year ago
Arnold Clark has a
1.9
average rating
from
643
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.