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Anonymous angry customer
Purchased a Mercedes A-class. Sat Nav removed & only 1 key. Messed about & ended up getting rid of the car despite assurances of having the missing key replaced. Bought another Merc. Lied to about compensating me for having to pay additional fees to keep my old car as the one I was purchasing was delayed. Then I picked up the new car & within 24 hours was back in for repair. They'd let it out with faulty tyre & brakes needed done too. They messed up the credit agreement. Had to sign a new one after taking delivery of the car. Wholly awful experience went to sell the car back with only 1500 miles since I'd bought it. It had dropped £8k and fictitious damage was the reasoning. Left review on tryst pilot but Arnold Clark seem to have them removed despite being authentic. An utterly contemptible, lying, cheating, swindling, dishonest company start to finish. Best avoided & 1 star was 1 too many.
1 year ago
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Arnold Clark has a 1.9 average rating from 641 reviews

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