Easy to buy a car from Arnold clark as they will do anything to sell you a car but that's where the niceness ends... if you are unlucky enough to get a car that's not fit for the road then don't hold you're breath getting anyone to take action any time soon. I picked my car up 90 mile from my home. It broke down 5 mile from there garage. Knowing I had a 1 week old baby a 2 year old 11 year old and my wife in the car you would think being only 5 minutes away they would come collect us or send us a courtesy car? No we were told to call the AA and had to wait over 5 hours in the dark -2 no food toilets and originally stuck in the middle of the motor way then getting a TAXI home getting back at 1am. Nearly 4 weeks later and being told parts were on order and then again on order to then being fixed the mechanic "took it on a test drive" heard a noise and had to order more parts. The 1st day I went to pick the car up the interior mirror was smashed and the battery didn't work to the key. I still don't have my car. Once you buy the car and they get paid you just become an inconvenience. I've paid for 2 mots and 2 services but being honest I don't want to take my car back for anything. Very cheeky and to the point staff.
Over all great fake friendly staff before parting with money. The worst after care I've ever experienced anywhere I've ever shopped.
1 year ago
Arnold Clark has a
1.9
average rating
from
641
reviews
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