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Anonymous
DO NOT TRUST ARNOLD CLARK PERTH. Arnold Clark deserve ZERO stars. When buying a new car you want 3 vital things: reliability, safety and security. My nearly new Peugeot offers none of these. But Arnold Clark don't care - they just take your cash to hit their monthly targets and walk away. After the sale they refuse to resolve issues despite selling you a lemon - even when the car is one of their own registered vehicles and is under Peugeot's manufacturer warranty. Shockingly bad service. Arrogant, disrespectful Perth General Manager who hides in his office. Rude sales team who just try to sell you another, lesser car to help them hit their next target. Rude servicing staff who speak to you like you're an idiot. Useless mechanics who repeatedly take the car in to fix the issue only to return it with a new one. They can never work out and fix the problem even though they take your car away for days at a time... a whole week last time! Arnold Clark can't repair locally either, instead they expect you to drive miles and miles away to other Arnold Clark garages in Scotland. You have to take more and more time off work and chase constantly. With no courtesy car you're expected to find your own way back from the other side of the country by bus, train or taxi. In the beginning Arnold Clark Stirling staff even advised me to complain to Head Office at the poor level of service from Perth!! Having already had to take so much time off work and having already had to shell out for multiple taxis, I have given up on Arnold Clark and been forced to go to another local dealer - staff there are not at all surprised by my negative experience! Only wish I had known of Perth Arnold Clark's poor local reputation before I parted with my hard earned cash! Arnold Clark's level of customer service is wholly unacceptable. I regret buying from Arnold Clark. I will never buy from or hire from Arnold Clark again. Buyer beware - please do your due diligence and think twice about buying from Arnold Shark!!
1 year ago
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Arnold Clark has a 1.9 average rating from 641 reviews

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