I sent my car for MOT at Arnold Clark ford garage Kilmarnock and I wish I had read these reviews before I wouldn’t have wasted my time. They actually don’t have a good reputation with their customers and what u hear is I have been lied to or cheated even stolen from. It’s surprising u get sold all the after care products and warranties then u yield nothing out of them. I was sold a two year warranty but my car had its own manufacturer warranty. I got quoted whatever amount and they couldn’t repair my car in time and I wasn’t feeling the vibe and genuinely I need my car for work and I wouldn’t afford to hire a car for four weeks. I then ended up collecting my car after phoning Tesla and they guaranteed me that they would fix the car if I request for the service through my TESLA APP.
I collected my car after a week and surprisingly, it only took Tesla two days to come out and fix my car. I never needed to go out, I had a home visit from a well mannered gentleman who is well trained to do his job and then comes out and do what he is trained to do. It only took this gentleman less than an hour to fix the car and my receipt was zero charges because the manufacturer warranty was still valid and covering the costs.
I hope Arnold Clark pays his front line workers a fortune for them to cause all the turmoil I felt when reading all these reviews.
1 year ago
Arnold Clark has a
1.9
average rating
from
641
reviews
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