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Anonymous
Don't buy a car from Arnold Clark. I bought one recently, as soon as I drove out of the forcourt, the engine warning light came on. I was told I'd get a full refund, after leaving the car with the garage, I was told the next day they wouldn't accept the car back. After having the car for 30 days, I experience the engine warning light on AGAIN!! Took it to an independent garage which they confirmed and did a report showing the engine warning light still on, and noticed an oil leak, issues with the steering rack and other minor problems. Arnold Clark have accepted these faults but still won't give me a full refund although I have rights if the car is faulty within 30 days. The Manager at Arnold Clark Stretford and Customers Services have been rude, dismissive, not listening to what I have to say!! Its shocking how I've been treated and am still fighting for a full refund. Considering this is a main dealer and I wanted extra security when purchasing a car, it hasn't worked out I don't have any faith in a main dealer now.
11 months ago
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Arnold Clark has a 1.9 average rating from 641 reviews

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