What a joke. Second time a ‘waiting’ car service booked in with inverness Hyundai and for the second time sat waiting for an hour and a half only to discover they hadn’t even started the work. Yet again full of hot air and excuses shame they can’t put all that hot air into action. Perhaps they are somewhat confused and they think a waiting appointment means they can keep you waiting all day, of course that’s not what it’s meant to mean perhaps the management needs to explain that to the staff! Perhaps it’s because I’m disabled and they view me as a second class citizen and therefore someone who only deserves a second class service