If I could give 0 stars I would. Bought a car from Stoke on Trent dealership back in February this year, initially the communication from Joshua - the salesman, was great until I received the car. The car took 2 weeks to arrive despite being told it would be 7 days, it arrived with a handbrake fault which I was not made aware of until I went to collect it, only to be told it’ll need to be repaired - which took another 7 days. 2 weeks after collecting the car the handbrake fault returned and I tried to contact the dealership / salesman on several occasions, leaving several messages to no avail, thankfully after being passed from pillar to post Aberdeen AC agreed to take the car in to repair, only to advise me that the break pads and discs were badly worn, the timing belt needed repaired and the car had done in excess of 30k miles between November and February and not been serviced prior to selling - none of which I was made aware of, I took the car to an independent garage who confirmed the above and advised the car should never have been sold the way it was and was sold in an unsafe state. I raised a complaint with the AC central team specifically advising I want NO contact with the dealership as they were given ample chances prior to my complaint, only to receive a half arsed email from the manager and bombarded with calls. Of course issues happen but I was unbelievably understanding given the delays until I was told about the condition the car was sold in. Overall experience was very poor and I’d recommend avoiding this dealership if possible.