Quite frankly the worst company I’ve ever had the experience of dealing with, I bought a vehicle from a branch in Carlisle (motor store) in September 2022. When the vehicle was delivered to a local store it had 50000 more miles than the advertised mileage. They refunded me £500 after I initially refused to take the car. I had also paid for a two year service plan and extended warranty, good luck with trying to get your car booked in if you want a service/mot or repair , you have to wait months probably because they prioritise customers who are not on these plans to make more money, . I reported a fault with my vehicle in Jan 2024 and had to wait three months to get the car in, then they couldn’t find the fault so advised me to take it to a Renault dealer. The car went into a Renault dealer who identified the fault after two inspections, they told me the timing belt had been fitted incorrectly (a new timing belt had been fitted 9 days before I bought the car) and incorrect coolant used. Another independent garage also told me they had used incorrect oil (seems to be standard practice for AC garages) . The vehicle was not covered under the extended warranty because of AC’s incompetence so I could not claim , I rang the customer service team at AC who couldn’t have been less interested, they could not get the car repaired immediately so I was forced to accept a repair at the Renault garage rather than wait months for AC to book my car in. This repair has cost me circa £750. When I complained to AC they refused to refund the repair saying the vehicle had been driven with over 20k miles since it was bought (it hasn’t ) but in any event it’s taken 6 months to get the fault fixed at another garage because they wouldn’t book the car in any quicker and could not diagnose the issue. Terrible company, due not risk buying a vehicle from them.