Lets face it Arnold Clark is the Ryanair of the motor trade. I have an MOT and service plan for my own car bought new from Citroen Edinburgh. Could not give me an MOT slot for 3+ weeks after MOT ran out and would not extend the timescale. Same issue with my daughter's car (why did I go back to AC---convenient). Purchased a 2year old car for my daughter was advised a further 3 year guarantee on used cars. Did eventually manage to get a service date a few months ago. Now has electric handbrake issue --advised today no extended warranty and will cost her £174 for them to look at in a week. Off to find email advising have a warranty. She uses her car to travel to work in the NHS. Arnold Clark is a profiteering organisation - best avoided as I will do in the future