False allegations and only one camera working ? You decide Broxburn branch West Lothian. Went to above branch to see a Jacqueline Graham Service Adviser regarding broken air vent clip , rather than sending loads of pics , where she stated " It has been snapped off " . I was there roughly 15 to 20 mins then left . Over the next couple of days I had emailed her asking her to clarify what she meant by " snapped off " but never received a reply buy what I did get was an email from Customer Srrvices with a false allegation that when I was there I was " Loud and Aggressive " . I puy in Subject Access Request for cctv footage as there was a camera directly above Jacquelune Graham Service Advisers desk but was I received was a 4 minute clip of which I eas in roughly for 20 to 30 seconds , which had been edited as the camera that did film me was watching the front door but , for whatever reason , it didn't actually film me walking in the front door and it didn't film me parking my car which I parked right outside the door where the camera can see so , according to them , out of all the cameras in and around the whole place only one was working , can only come to that conclusion as they claim that was the only camera that filmed me , and fortunately , for them, the one that would have proved the allegations were lies wasn't " working " , again an assumption as there was only one camera that partly filmed me so come to you own conclusion. They are liars and buried the footage that would have proven their lies or only one camera was kinda working because it didn't film me entering their showroom but did show me inside it . I dont believe for one second that only one camera was working and only one camera filmed me .