Purchased an 18 plate fiesta in March 24 from the branch in Wolverhampton with 21,000 miles on the clock for £10,500. In September the car started jumping out of 3rd gear. It was on 27,000 miles so took it to my local garage who said this mark fiesta is known for the gearbox going and Ford have changed them now. They told me to go back to Arnold Clark. I emailed the salesman Ryan Liggins to ask very kindly if they would repair the car for me. Ryan who is lovely, spoke to his general manager Steven Lelli and service manager Stuart Edward’s to explain the situation and they wouldn’t even engage in conversation with me. I have now contacted head office and I’m borrowing the £1,854 to get it repaired! We’ve purchased as a family probably a dozen cars from Arnold Clark over the years and this is the first time we’ve had a problem and I’m not impressed with how they’ve handled it. We’ll never buy from them again!