So I seen a car that suits my need, email a question over and get a call to say best thing to do is put down a deposit of £99 to secure the car as I'm working at the weekend. All good do so then get emails to ask about trade in and usual stuff, agree a delivery day then they send me a presentation video of car badly jacked up, missing a wheel as it was getting refurbished and other trim is missing. Advised all will be good for Monday though ! Monday rolls round and indeed not ready will be Wednesday, so I decided to look around as had a bad feeling. Surprising the home of the best deal guaranteed is not - found a lower mileage better condition and better spec car a few hours away and for £500 less oh and here is the kicker offered me £££'s more in trade in as well as lunch for taking the time to drive there and back. A company who are stuck in the 80's selling timeshares or double glazing with an attitude that sucks massively - I asked for my deposit back and was told we can't until you give us back the V5 we've taxed the car in your name. So eagerly awaiting the V5 now will never use these gimps again and they are an embarrassment to the term car dealer, no wonder they are losing franchises hand over fist and the sooner they're gone the better their greedy backwards inbred money grabbing thinking has demolished the used car and new car sector.