Please stay clear. I purchased my seat Ateca 4 months ago and low and behold it now has issues which I now think the sales team knew about. I contacted the autocare warranty team to organise getting the car looked at and was told it would take 3 weeks just to get it checked. I then contacted the salesperson that sold the car to me who surprisingly enough wasn't in on that day so I requested a call back by a manager and I am still waiting on that call 3 weeks later. I have sent numerous emails to customer services asking to be contacted and yet again no one has the decency to do so and i am the 1 doing all the chasing. This car was purchased as it suited our needs as we have a son with disabilities but that doesnt seem to matter to this croud. I am now near a month without a car not even entitled to a courtesy car and I am now left trying to get my disabled son to and from his appointments via taxi etc which again is more money. I have worked in retail for 29 years serving customers every day and I have never experienced customer service like it. Please stay clear.