Hi, I bought Vauxhall Astra in November 2019 in Fiat / Abarth paisley branch ,within a month there is an issue with engine.While buying the car sales department told me i can go to any Arnold Clark for any issue. Now when went to Vauxhall branch they said they cant take in the car for diagnosis as the car has been bought in another branch . I went to Paisley branch and left my car there they diagnosed and told me they cant read the codes(Agreed as they don't have proper equipment) and have to send it to Vauxhall branch. once diagnosed and they needed approval for fixing car. sales branch didnt give authorizatrion to fix the car and they requested to send back the car to Paisley branch. while buying the car when Arnold clark says we can go to any branch to repair the respective car why cant they approve it to fix the car. they are taking lot of time to fix the car. I purchased auto care other products not to go through all these hustle. Clearly Arnold Clark is not providing better after sales services or not explaining the terms while buying the car . They didn't mention it saying the branch where i left my car needs an authorization from sales branch.This is not transparent if there are any such things it has to be communicated before buying the car and be transparent. Instead of buying in the fiat Arnold Clark I would have bought in the Vauxhall Arnold Clark. And Now they say they will fix the car in fiat Pailsey branch. My question is once the car has been fixed how would they know its REALLY FIXED when they don't have proper equipment to read the car codes. I'm really disappointed with Arnold Clark , This is my first & last business with Arnold Clark , I will never recommend to anyone in future.