customer service is atrocious steer clear. one of there mechanics from the body shop even said to me " i wish they would just sell sraight cars". Told by Ben at Preston body shop car had been in accident and not repaired correctly. Then asked to take it to St Helens branch were it was confirmed by Dale there had been a repair to the rear end, but the repair was within tolerance. After spending nearly £15000 on a car i then asked becase the car had accident damage if they would at least replace the tyres which were all cracked, car was then booked in for a day only to be told" The sales team won't authorise the replacment of the tyres as they weren't an MOT failure". I explained that i wished for them to be replaced not because of the mot failure but to compensate for selling me an accident damaged car. The sales manager just said "Ive done nothing wrong". I took out a 2 year MOT and service plan to which I have asked for a refund as i would not trust there work. Constant lies in my opinion, steer well clear and go to motorpoint.
4 years ago
Arnold Clark has a
1.9
average rating
from
646
reviews
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