I ordered 4 packs of unscented hand sanitizer on March 31, 2020. I got an email from Art Naturals on April 7 that my order was shipped. When I tracked the package I was surprised to see that UPS says it was delivered to the strange address "LOS ANGELES, CA, US" on April 4, three days before it was shipped! I don't understand how can a package be delivered before it is shipped. I put my full address when I placed the order, and the order confirmation email also shows my full address. Needless to say that I never received any package. I wrote an email to Art Naturals, but never heard back from them. They should be held accountable for their fraudulent activity during a pandemic! I also called the UPS, but the automatic voice guide hangs up whenever I want to speak to an agent!