I too have had a similar experience with artnaturals. Received hand sanitizer in the past form them and it was fine. Ordered again (stupid) and after being charged before shipping as we all have been, getting a tracking # with no movement for weeks. I filed a dispute with my credit charge company and amazingly it shipped. Received a large, very expensive order of foul smelling, gasoline like smell, super thick, disgusting liquid. Bottles were broken and leaking in the boxes. I got nauseous and lightheaded just smelling this stuff. Needed it for our truck drivers and there is no way I would give them this stuff to use. I noticed that they have totally changed their list of ingredients on some of their bottles but not on their website. False advertising!! Who knows what is in this stuff now. I hope they are shut down. Horrible to scam people when they really need these products at this time. No response from emails, phone message box full. Working on refund. Please be careful going forward.