As a loyal Asda customer of 25-30 years it pains me to report that their on-line offering is not fit for purpose. As a person in isolation I rely heavily on getting what i need through home delivery. My experience of their ordering web site is one of total disorder and disarray with availability notices changing and changing back again as you fill your basket. Items such as bananas, oranges, grapes, broccoli and wines that are readily available in our local Asda store are shown as unavailable on line! Asda even ask you to believe that they know two weeks in advance that they wont have bananas and oranges. Items that are available the day before delivery suddenly are not. Substitution of items is supposed to be at no extra cost but that is often facilitated by reducing the weight or quantity of the substituted item. Other substitutions are totally inappropriate. Bags you pay extra for do not arrive. Drivers, whilst usually helpful and polite, don't seem to have been instructed on Covid distancing or face covering rules. It is about time Asda senior management woke up to the fact their current performance is proving to be a great advertisement for going to Tecso, Saisbury or some other caring national