Horrible customer services to deal with. I ordered some baby clothes, which Evri have decided to deliver to a parcel shop 50 miles away from my address on Asda's behalf! I have phone 3 times to say this is unacceptable and been promised my order has been cancelled twice and refunded the 3rd time, which was a lie! Contacted today using FB messenger and been told that I will not be refunded until my parcel has sat in the parcel shop for 10 days and then returned to them.
The order was made on the 4th of August and has sat in an Evri depot since the 9th of August and not moved for 10 days. I have paid Asda for delivery to my address and I am their customer, they then pay Evri to deliver so they are Evri's customer. They should be responsible for chasing up where the item is and why they are not delivering it to my home address not me!
AVOID AVOID AVOID!
3 months ago
Asda George has a
1.9
average rating
from
306
reviews
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