My wife tried to order a simple Duvet with matching pillow cases on line - simple's - NO, OH NO Put our post code in and the site showed our address, then when tried to finish the order was told that the address was wrong. Also would not recognize my wife's card details. [ She used to work in a Bank so knows what she is doing !] She then called the call center and tried to explain the situation to no fewer than 5 foreign workers who could barely speak or understand English to no avail [ 45 minutes]. I then tried and after 20 minutes using a false address managed to place an order. Went to collect the order from store in Queens Ferry Flintshire and found that the pillow cases were missing. The store staff refused to call George and help. Returned home, called the customer services to get the missing items sent but was told that we HAD TO RE-ORDER and return the the original items and PAY IN FULL for the new items. Returned to the store to return the original items and collect the new but was told by a surly member of staff that she would not take back the faulty items. In the mean time we received an email from George that was misspelled and had diction that a 2 year old would blanch at. Will we buy from Asda or George again? NO NO NO