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Diana
Absolute Nightmare Ordered nearly £800 worth of wardrobe sliding doors. One was faulty. Rang customer service and emailed photo of damage. Followed up 2 days later. They had no record of my previous call. Followed up again the following day, again had to repeat my request for a replacement. They had no record. Asked where the 'adviser' was based and she said in The Phillipines. She later transferred me to a UK call centre - 15 minutes on hold then adviser disappeared mid-sentence (I was polite, not rude at all). Contacted HOMEDECOR in Sheffield as apparently they are the supplier to George. Not sure if they will resolve the problem. Why a company as well known as ASDA think this is acceptable is beyond me!
7 years ago
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Asda George has a 1.9 average rating from 310 reviews

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