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H.S. in Hackney
I received a large parcel (High Baby Chair) in the Mid-August, which I did not order. The person who purchased does not exist in my house, but apparently that person erroneously indicated my house number. I have called ASDA George 3 times since to request a removal and pick-up of what I did not order. However, ASDA George insisted that the person who placed the order should first contact ASDA, then ASDA will contact me to arrange the removal. I told ASDA that the large item occupies my lounge for weeks. They responded that they could do nothing about my situation. Now it's the Mid-October. The large parcel still remains in my lounge and becomes the subject of jokes of my visiting neighbours, family and friends asking it is for my grandchild. According to ASDA, I am not allowed to use or dispose of this item. I am stranded in their malfunctioning customer services.
6 years ago
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Asda George has a 1.9 average rating from 306 reviews

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